Training Lead

Customer Experience

Join Our Talented Training Team

We are seeking an enthusiastic Training Lead to support internal training efforts across various departments. You will play a pivotal role in ensuring employees feel confident explaining our product to end users. You will be responsible for maintaining all aspects of the training process including creating and hosting training sessions for new and existing employees, updating training materials and evaluating the effectiveness of said trainings. 

Be a part of a company where your opinion matters, and you can help achieve our goals. Join RightCapital today! 


  • Develop, host and maintain in-depth training programs for new hires, focusing on our product offerings 

  • Train existing employees based on nuanced departmental needs (advanced product topics, competitor analysis, refresher trainings, etc) 

  • Collaborate with Hiring Managers of various departments to ensure training is meeting expectations, modifying the offerings as needed 

  • Continuously analyze employee feedback to further refine training 

  • Ensure all exam and training materials are current and effective 

  • Document departmental specific training outlines within Notion and/or GURU 

  • Host the annual Security Training for all employees 


  • Exciting, welcoming, and challenging work environment

  • Multiple career path options

  • Eligible for an annual bonus of up to $2,000

  • Group medical health insurance – multiple options with generous subsidies

  • Vision and Dental group insurance

  • 401(k) Plan with 100% employer match up to 3%, then 50% employer match from 3-5%

  • $1,200 annual wellness fund that allows employees to improve all aspects of their wellbeing

  • Free onsite gym membership

  • Free weekly team breakfast and lunch

  • Flexible vacation (no limit)

  • Fun and social outings, including happy hours and team building events

  • Casual dress code

  • Pet friendly office


  • 1+ years’ experience in a training/customer service or equivalent role preferred 

  • Excellent verbal and written communication skills 

  • Ability to present complex information in a simple and concise manner to a variety of audiences 

  • Self-motivated with the ability to effectively organize your time/workload 

  • Positive attitude with a team-oriented mentality 


  • Schedule: Monday – Friday

  • Location: Hybrid remote in Shelton, CT

  • Pay: $63,000 plus an annual bonus of up to $2,000

Interested? Email us your resume and a link to your Linkedin profile to